All betting activity is logged and accessible in your account. You can review any bet, check settlement status, and verify outcomes at any time.

• Sports/Exchange/Sportsbook: Full bet history with timestamps, odds, stakes, and settlement details in your account dashboard.
• Casino: Game history shows every round played, including bet amounts, outcomes, and transaction timestamps.
• Export Options: Download your betting history for personal records or analysis.

For supported casino games, provably fair technology lets you verify that outcomes are random and unmanipulated. Game results use cryptographic hashing that you can check independently.

• Game rounds generate a hash before you place a bet, proving the result was predetermined fairly.
• After the round, you receive the seed and can verify the hash matches the outcome.
• Games that support provably fair verification are marked in the game information.

Not all games use provably fair tech, but those that do give you full transparency into how outcomes are generated.

Bet settlement follows the rules published for each market. Disputes are rare, but when they happen, we review based on official results and clear market terms.

• Settlement rules are shown before you place a bet.
• Results come from trusted data providers and official sources.
• If a market is voided or adjusted, you'll see the reason in your bet history.

We monitor transactions for unusual activity and may request documents to verify your identity, payment methods, or source of funds. This protects both you and the platform from fraud.

• KYC (Know Your Customer): We may ask for ID, proof of address, or payment verification to keep accounts secure.
• AML (Anti-Money Laundering): Transactions are monitored for suspicious patterns. Verification requests help maintain platform integrity.
• Data Protection: Your documents are stored securely and used only for verification purposes.

Games run on certified software from licensed providers. Casino games use Random Number Generators (RNG) that are regularly tested for fairness.

• Sports odds and exchange markets are powered by established platforms with strict fairness standards.
• Casino providers (EZUGI, VIVO, Evolution, Pragmatic Play) hold gaming licenses and undergo independent audits.
• Live dealer games stream from regulated studios with real equipment and certified dealers.

If you believe a bet was settled incorrectly or encounter any issue, contact support with your bet ID and details. We'll review the case and respond based on market rules and official results.

• Include your bet slip ID or transaction reference when reporting an issue.
• We review disputes against official results and published market rules.
• Resolution typically happens within 24-48 hours for standard cases.